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Reporting Structures

 Why can’t I see my employee when viewing my team?

The reporting structure is based on the employee’s primary job manager in Connect Carolina. If what you see in Carolina Talent is incorrect than reach out to your HR Representative and request an update.

 What happens when a manager is updated in ConnectCarolina?

The feed to Carolina Talent is near real time. Any pending tasks for the manager are transferred to the new manager.

 Will the new manager see all the historical employee data?

The data for the employee moves with the employee. New manager and reporting chain can see employee information. If the employee is moving departments, the new PM rep will be able to see the information. History will display, as is applicable under the University’s Record Retention Schedule.

 What happens if the employee’s manager is blank in Carolina Talent?

Any new tasks will be stuck until a new manager is assigned. The school/division HR should add the new manager using a position ePAR in ConnectCarolina to update the employee’s position reports to.

A co-planner will not be added to a task if no manager listed.

 The manager is on leave. How will the tasks be completed?

In situations where the manager can’t complete or needs help, a service request can be entered to add a co-planner to a task.

 Second level manager can’t see full list of indirect reports

The indirect reports that show are based on everyone’s primary job reporting relationships. At this time, if an employee is reporting to your secondary job, they will not display in your reporting. If you need this information reach out to the direct manager or HR Rep to pull this information.

Goals & Development Plans

 How do I copy the same goal to a new employee?

 How do I delete goals ?

Active goals can be canceled but not deleted. Only goals in draft can be deleted. For more information visit the /wiki/spaces/CTPMK/pages/8618030 page for more information.

 My goals are not approved, how do I get them approved?

Go to Performance → Goals and click on the Send Approval Request. Go to https://uncch-hr.atlassian.net/wiki/spaces/CTTEST/pages/38502969/How+to+Create+Goals#Sending-Approval-Requests-for-Pending-Goals for step-by-step directions.

 Where did my draft goal go? It was assigned to an employee.

All draft goals are saved to Performance → Goals → My Goals until assigned out to others.

 I accidentally assigned myself a goal. How do I move it to my employee?

Goals can’t be moved. You can copy the goal and assign to another person. Then, you can cancel your goal. Unfortunately, goals can’t be deleted for tracking purposes.

 How do I adjust goals mid cycle?

You can do this from the goals module. Click Options > Edit on any goal and it can be modified. If there is a major shift in performance goals, then a new performance plan may also be created for review and signature.

 Can employees go in and update their goal progress at any time?

Yes. Employees and managers can update goal progress at any time from the Goals module at Performance > Goals. If an employee edits the details of a goal, then an approval will be sent to the manager. If it is a progress or comments update there is no approval required.

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